Marketing Manager

Documentation

• Basics > Structure, Terms, and Basic Operation > Accessing the Home Page (My Dashboard)

  Using My Dashboard as a personalized home page after login

• Basics > User Menu > Adjusting Regional Settings

  Setting locale, timezone, and currency in the user menu

• Basics

  Basic functions of the xRM client: login, orientation in the interface, navigation within a Context, index search, dashboards, filters, and browser integration.

• Basics > User Menu > Configuring Notifications & Communication

  Configuring the phone and enabling e-mail notifications in the user menu

• Basics > User Menu > Configuring Search Behavior

  Configuring the wildcard setting for the index search in the user menu

• Marketing > Reaching Target Groups with Bulk Mails > Creating a Bulk Mail

  Creating a bulk mail

• Marketing > Reaching Target Groups with Bulk Mails > Creating Content

  Options for creating bulk mail content

• Tools & Capabilities > Document Folder

  Storing documents

• System Management > Exporting Data

  Exporting data as CSV using export templates

• Basics > Filtering & Grouping Datasets

  Filtering and grouping datasets in views

• Basics > Structure, Terms, and Basic Operation > Getting to Know the Global Bar

  Icons and functions of the Global Bar in the xRM client

• Basics > Filtering & Grouping Datasets > Grouping Datasets

  Grouping datasets by a criterion and reordering grouping criteria

• Tools & Capabilities > HTML-Editor

  Capturing and formatting content with the HTML-Editor

• System Management > Importing Data

  Importing data via CSV using import templates

• Basics > User Menu > Managing Account & Security

  Changing the password in the user menu

• Marketing > Managing Campaigns

  Creating and managing campaigns

• Marketing > Managing Customer Segments

  Filters, communication settings, interests

• Marketing > Managing Products and Prices

  Managing products and prices

• Marketing > Reaching Target Groups with Bulk Mails > Managing Recipients

  Adding, checking, and removing bulk mail recipients

• Marketing > Managing Surveys

  Managing surveys

• System Management > Managing Templates

  Managing templates for e-mails, letters, and other use cases

• Marketing > Reaching Target Groups with Bulk Mails > Managing the Bulk Mail

  Managing bulk mails

• Collaboration in xRM > Managing To Dos

  Creating and editing tasks

• Basics > Operating Concept - Navigating within a Context

  Working with the views of a Context: FilterView, PreviewView, MainView, EditView

• Basics > System Login > Performing a Log-in

  Logging in to the xRM client using username and password or OAuth2

• Marketing > Reaching Target Groups with Bulk Mails > Performing Analyses

  Options for analyzing the send and success of the bulk mail

• Basics > Operating Concept - Navigating within a Context > Performing Standard Actions

  Opening, editing, deleting, and creating datasets using the standard actions

• Basics > User Menu > Personalizing the Calendar

  Customizing the calendar display in the user menu

• Basics > User Menu > Personalizing the Client Appearance

  Configuring color scheme, Floating Action Button, opening in a new tab, display settings, and the topic tree in the user menu

• Event Management > Planning and Conducting Events

  Planning and Conducting Events

• Marketing > Reaching Target Groups with Bulk Mails

  Creating, managing, sending, and evaluating bulk mails

• Marketing > Reaching Target Groups with Serial Letters

  Creating, editing, and sending serial letters

• Collaboration in xRM > Receiving Relevant Information

  Receiving relevant information via Dashboards, observations, or mentions

• Basics > Filtering & Grouping Datasets > Saving and Managing Filters

  Saving, editing, deleting filters and setting them as the default filter

• Basics > Using the Index Search > Searching for Datasets

  Searching for datasets across Contexts, narrowing results, and using wildcards and boolean operators

• Marketing > Reaching Target Groups with Bulk Mails > Sending the Bulk Mail

  Options for sending the bulk mail

• Basics > Filtering & Grouping Datasets > Setting Filter Conditions

  Defining filter conditions, using dynamic filter values and predefined filters

• Collaboration in xRM > Sharing Knowledge

  Capturing and sharing knowledge

• Basics > Structure, Terms, and Basic Operation

  Understanding the operating concept, key terms, and basic operation of the xRM client

• Basics > System Login

  Basic system settings and logging in to the system

• Basics > System Login > System Settings

  Selecting the client language and timezone at login

• Marketing > Reaching Target Groups with Bulk Mails > Triggering Test Run

  Testing the bulk mail delivery

• Basics > User Menu

  Adjusting personal settings in the user menu

• Basics > Structure, Terms, and Basic Operation > Using Browser Functions

  Browser tabs, deep links, multiple tabs, browser history, contrast mode, and zoom in the xRM client

• Basics > Operating Concept - Navigating within a Context > Using Quick Entry

  Creating a dataset with the most important required fields via Quick Entry

• Basics > Operating Concept - Navigating within a Context > Using the EditView

  Creating and saving datasets, and detecting unsaved changes

• Basics > Operating Concept - Navigating within a Context > Using the FilterView

  Displaying, sorting, and filtering datasets in the FilterView and running serial actions

• Basics > Structure, Terms, and Basic Operation > Using the Global Menu

  Opening and closing the Global Menu and using it to navigate between Contexts

• Basics > Using the Index Search

  Central, cross-Context search for datasets in the xRM client

• Basics > Operating Concept - Navigating within a Context > Using the MainView

  Opening a dataset in the MainView, finding linked datasets, and accessing the 360-degree view

• Basics > Operating Concept - Navigating within a Context > Using the Preview

  Toggling, enlarging, and editing a dataset's PreviewView